Tag Archives: HR

Reasons Hiring Managers Fear Pre-employment Tests

Like many fears, the FEAR that hiring managers have about using pre-employment tests is nothing more than False Experiences Appearing Real. In this column I respond to the top 10 fears I consistently hear from HR managers, executives and business owners. A few of the fears are real. Some are merely exaggerations. And others – they are simply not true. Beginning with number 10:

10. We don’t have a budget for testing. Fortunately the ROI on pre-employment tests is many-fold when you consider the cost of a bad hire, estimated to be 1 to 2 times annual salary for lower-wage employees and upwards of 10 times annual salary for managers, professionals and executive. In low-wage, high turnover industries like hospitality, studies indicate it costs roughly 300 to 700 times an hourly worker’s rate each time you have to fire and replace them when you take the effect of a bad hire on a guest’s first experience. Ranging in costs from as little as $25 for screening tools to several hundred for job fit assessments, the cost of the pre-employment tests will be a fraction of the cost spent on trying to save a bad hire. Pre-employment tests are an investment in productivity and innovation, not an HR line item.

9. I read my report and don’t agree with what it says about me. Face validity is very important. That means when you read the report it describes your to a “t.” But face validity isn’t a very good predictor of job fit. If it was every candidate who says he’d be a great fit would become your next super-performer. Tools like DISC and Myers-Briggs have very strong face validity but other psychometric tools that are normed against the population and used for job fit and potential are more sophisticated. Selection tests measure innate personality traits, or your core personality. With experience and training, you may have learned new skills that cover up potential shortcomings. That’s why it is very important to use both the pre-employment test and interview to discover the natural fit, learned fit, and potential for growth. If you don’t agree with a result, just ask your consultant for an interpretation. I can count on one hand how many times a candidate or employee doesn’t agree after they understand how to use the results properly.

8. We’re just a small business. We’re not sure why many managers feel they shouldn’t have the same tools at their fingertips as large companies. Online technology has leveled the playing field. Now small business owners as well as mid-managers have the same tools as senior level executives at Fortune 50 companies. And the best news is that technology has lowered the cost to a level affordable to any size business in any industry.

7. We don’t have the time to get certified. Online hiring assessments make this an easy one to overcome. Certifications and training are not required for most programs. Our reports are written so that even the most inexperienced manager can understand the results. And to make the report even more manager-friendly, all our pre-employment tests come with personalized behavior interview question guides based on responses given by the candidates. We can’t make it any easier. (Of course, for any managers wanting to become more skilled at reading the reports, we are always happy to oblige – and many managers take us up on the offer!)

6. It takes too long to get the results. This is the easiest fear to overcome. Results can be real-time. We can set up a client account at no cost to the business, many times at no charge. Reports can then be accessed in real time. In other words, as soon as a candidate hits the submit button, a manager can log into the system and retrieve the report. Unlike many of our competitors who require a 2 or 3 day (or more) delay in receiving results and then even longer to speak with a consultant, we are available when you need us the most. In today’s job market, when you have the good candidate waiting for a job offer, you can ill afford any delays.

5. We don’t want to upset the candidates. Our clients gave us the answer to this fear. “If a candidate balks at completing our hiring process and this is the time when he is supposed to be on his best behavior, what will happen the first time we ask him to do something he doesn’t think is part of his job?” It’s important to look at the assessment as equal to the interview and background checks. That’s how the EEOC looks at pre-employment testing. Resumes, application, interviews and even general observations are all on equal footing. If a candidate refused to submit his resume or give permission to check references, you certainly wouldn’t forego these steps. The pre-employment test is just another part of the employee selection process. So what more can I add except that when a candidate refuses to complete an assessment, it won’t cost you a dime for the assessment but think about the thousands of dollars and hours of aggravation you’ll save if you had hired him!

4. We heard candidates can fake the tests. Again, this fear is real – and true. Just like during the interview, people are more and more skilled at playing a role that can’t be delivered after they are hired. The advantage of our pre-employment tests is that each assessment has a “fake-ability” scale. Questions embedded in the assessments help managers assess how reliable the information is and if the candidate attempted to manipulate his responses. Unless you are a highly skilled interviewer, gut instinct is the only tool you have to determine if a candidate is the real thing.

3. We spoke with our attorney and he said stay away from testing. Another variation of this fear is: I heard that companies have gotten sued because a test was used. It is true that organizations that have used tests have been sued. But it’s also true that more businesses have been sued because they didn’t. Every hiring decision carries a risk. But you need to know the facts. The EEOC in 2007 heard 77,000 discrimination complaints. Of those 77,000 only 304 involved assessments. And of those 304 the decisions that ruled in favor of the employee were related to the improper use of the assessment, not the validity of the assessment itself. As long as the test is valid, reliable, non-discriminatory AND job-related, the use of pre-employment tests is a best practice that meets EEOC guidelines. If your attorney can’t substantiate why he/she believes pre-employment tests should be avoided with anything more than it’s his/her opinion, get a second opinion. We will be happy to refer you to employment law attorneys who support the use of employee testing as a best practice and view the decision to use testing as good business practice.

2. We can’t afford to turn away good candidates. The time is long-gone when you can afford to hire employees who can barely fog a mirror. For the same reason you wouldn’t accept an order from a vendor with the wrong parts, why would you hire an employee that doesn’t have the right skills or fit in your culture? But the big benefit for using assessments is that organizations actually expand their talent pool. Yes, you read that correctly. You can expand, not shrink, your talent pool with assessments. How is that possible? For the very same reason that managers make hiring mistakes based on the interview alone, they also miss high-potential candidates because they might interview poorly but have all the skills and attitude you need, if not more. Pre-employment tests can help find the diamonds in the rough. You can ill-afford to turn away a gifted employee when he presents. And let’s have a drum roll please. The number one reason why managers fear pre-employment tests is:

1. We don’t have the time to test candidates. It’s true. It does take time to test candidates (but not as much as you think). The irrefutable data however confirms the time it takes to test a candidate is a drop in the bucket compared to the time you will spend training, counseling and eventually terminating the wrong hire. With online hiring assessments, most of the time invested in the process is candidate time. All a manager needs to do is send out the instructions to the candidate and process the report. That’s it. And for businesses too short-staffed to manage even the administration of these functions, we can do all the “grunt” work. All we need is a name and email – and voila! The next time you hear from us you’ll have the candidate’s completed report sitting in your inbox. The time saved using online hiring assessments will be much better used recruiting for hard-to-fill positions and retaining the employees you have.

Top Jobs For Felons – 5 Tips For Finding Employment For Felons

Employment for felons has always been problematic to find and is even more difficult now because of the economic slowdown. Today, almost everyone has been affected and many people are worried about keeping their jobs. Employment for felons is going to be tough to get because so many people are now competing for the same jobs. So if you want to get the best employment for felons then you should do everything you can to make yourself more attractive to potential employers.

Felon Friendly Employment: Tips and Advice

Your record – try consulting your lawyer or a public defender to see if you are eligible for expungement of your felony record. This would greatly help your search for employment for felons.

Even if that is not possible, it is still important that you find out what information will turn up when someone does a background check on you. That information is what you will have to have a solid explanation for when speaking with companies that hire felons.

Resume – should you mention your felony in your resume when you look for employment for felons? Most professional HR consultants would suggest that you wait until you get a job interview before you discuss your record. If you are specifically asked about your criminal record on the application then you will certainly want to address it there. Leaving it off of your resume and waiting until your interview is acceptable to most companies that hire felons.

Applying for a job – jobs for felons aren’t that easy to get so when you apply for a job, make sure that you dress appropriately. Suits are required for corporate, banking and managerial jobs. Most of the types of felon friendly jobs will probably require business casual wear. Men should wear a collared shirt and slacks or khakis while a blouse or sweater with a skirt or slacks is appropriate business casual wear for women.

Job interview – when you are asked about your record during the job interview, remain calm and explain the matter briefly. What the interviewer wants to hear is that you have been rehabilitated and that you have skills that make you a good choice for the position. Highlight your strengths to make yourself more attractive to companies that hire felons.

Employment for Felons: How to Find a Job

Many employers post their job openings in popular internet job boards. Search for employment for felons online and you may find some jobs that interest you.

In addition, there are some organizations that help with training, housing and jobs for felons. Ask your state employment office if there are any programs for ex-felons or organizations that help find felony friendly jobs.

The best thing you can do is to use your social network to find a job. Write down a list of all of the people you know that you think may be able to help with your job search. Call them up (family first than closest friends and lastly the people you don’t know well) and tell them that you are looking for employment for felons. Ask for their advice, assistance, referrals and recommendations. If they want to help you, send them your resume along with a polite cover letter thanking them for their assistance.

If you are able to get a hot tip about employment for felons, apply for the job right away. The position that is still open today might already be filled tomorrow.

The truth is that employment for felons can be hard to get. You will have to use all of your resources and energy to find companies that hire felons. Keep your spirits up and don’t quit too easily if you really want to find the best employment for felons. If you really give it your best shot then you should be able to discover employment for felons even in places you wouldn’t have thought possible.

Why Employees Need Attorneys To Decipher Employment Law Discrimination Regulations

Employment AutorneyDid you know that harassment in the workplace isn’t defined solely on how other employees treat you? Harassment can be carried out verbally, with employees telling dirty jokes and poking fun at you in malicious ways. If you have experienced any type of harassment, you have right to hire a harassment attorney, who can help you get company employees to stop their inappropriate comments, touching in inappropriate ways and other acts that go against company policies that taunting you, such as working off the clock and not being allowed to leave until a manager decides your work is completed satisfactorily.

Many companies struggle when a harassment attorney is hired, because dealing with an employee that has been discriminated against can cost the company. The cost could be cheaper for companies who train their employees against employment law discrimination, before harassment occurs in the work place, and someone finds a need to file a lawsuit.

For those who are in charge of hiring and dismissals, knowing what constitutes employee discrimination is beneficial. Company heads may also want to teach employees in their HR department what they can do under employment law discrimination regulations, when hiring or firing employees. However, it’s beneficial to teach all company employees what is considered harassment in the workplace, so it can be prevented before occurring.

Is having harassment training beneficial?

Employers may save their companies additional money in lawsuits if they adapt a no-tolerance policy toward harassment. This way, employees (who have been discriminated against under employment law discrimination statutes and also harassed) would not have to hire a harassment attorney to sort out unpleasant issues.

Having an attorney will definitely benefit an employee who thinks they have been discriminated against, based on employment law discrimination regulations. Employment law discrimination may be hard to prove, thus employees will need an experienced attorney (who is familiar with the complexity of employment law discrimination) to win their cases.

Will it hurt your opportunity to file a lawsuit for violating your rights under employment law discrimination regulations, if you are fired and later work for a competing retailer? It may, if you signed non compete contract or clause before starting work with a competitor. If you live in a right-to-work state, it may not matter if you sign the non-compete contract after before you started working for the employer you are suing. Depending on the circumstances, a former employer can have the stipulations in a non-compete contract upheld. This is why it may be best to consult your attorney before deciding to sue based on employment law discrimination regulations and a non-compete contract. Even if you plan to go into business for yourself (depending on the wording on any non-compete contract you signed before getting fired), you may not be able to open your business for a period of time, because you signed a non-compete contract. This is why employees need attorneys who are familiar with harassment and employment law discrimination regulations in the workplace. Harassment attorney can guide you as to how to document harassment, verify discrimination and harassment that has taken place, and advise you what you can and cannot do if you have signed a non-compete agreement.